Frequently Asked Questions
How do I activate my card?
To activate your card, please call 800.992.3808
What should I do if my card is lost or stolen?
If your Visa card is lost or stolen, please contact us immediately by calling 844.665.5275
Do you have an after hours number?
For assistance after normal business hours regarding Visa transactions (debit and credit card), dial 844.665.5275
What should I do if I'm planning to travel?
If you plan on traveling to another country, let us know when and where you’re going. OE Federal takes the safety of your account seriously, and any unusual or suspicious purchases may be declined by our fraud detection system. Notify the Credit Union so we can make sure your trip goes off without a hitch. Contact us at 800.877.4444
How do I reset my PIN number?
To reset your PIN number, please call 800.992.3808