Some of our branches may be affected by PG&E’s Public Safety Power Shutoff. The branches will remain open but have limited services available.
If you need immediate assistance with your account, please call us at 800.877.4444
Here’s a few tips we’ve rounded up to help you and your family stay prepared for a power outage in your area:
HAVE A FULL TANK OF GAS
If the power is cut off, there’s a possibility that gas stations will be closed.
HAVE CASH ON HAND JUST IN CASE
Stores may stay open during a power outage, but they won’t be able to process card transactions. Keep cash on you just in case you’re unable to use your card.
CHARGE YOUR CELL PHONE AND EXTERNAL CHARGERS
Make sure you keep your cell phone charged to stay in touch with friends and family as well as check for updates on power outages.
KNOW HOW TO OPEN YOUR GARAGE DOOR MANUALLY
Don’t get stuck in your garage! If you have an electronic garage door, check your manual to learn how to operate it manually.
ALLOW FOR LONGER COMMUTE TIMES
A power outage means that traffic lights are most likely not operating. Give yourself some extra time to maneuver through these areas safely.
CHECK THE PG&E WEBSITE OR LOCAL NEWS FOR THE LATEST UPDATES
PG&E and many local news stations will be posting updates regularly so you can see how your area will continue to be affected.