Login

Home   |   members   |   fraud protection

Fraud Protection

Keep your money and your identity!

OE Federal is dedicated to the safety and security of our members. It is important to be aware of various forms of fraud attempts. 

One of the biggest crimes affecting our world today is identity theft. According to the Federal Trade Commission (FTC) in 2013 over 9.9 million people were victims to Identity Theft. At OE Federal we try our best to keep our members safe and give them the knowledge to outwit and outsmart any possible threats. Unfortunately the majority of people don’t realize they are a victim of Identity Theft until it’s too late.

 

Signals you have been a victim of Identity Theft:

  • Unsuspected rejection on a loan
  • Receiving past due notices on Credit Cards you did not open
  • Receiving past due notices on Loans you do not have
  • Being contacted by collection agencies for bad checks you never wrote
  • Charges on your account you do not recognize
All of these are tell tale signs you have become a victim of Identity Theft.
 
To keep your identity and money as safe as possible, it is important that you know when your identity is at risk, what scammers are looking for, and how to protect yourself.
 

What they want…

Identity theft is possible when someone else has access to confidential information about you. Certain confidential information would be:

  • Debit/ATM Card Numbers
  • Card Expiration Dates 
  • Credit Card Numbers
  • Card Security Codes 
  • Personal Identification Numbers (PIN)
  • Social Security Numbers 
  • Driver's License Number
  • Birth Date
  • Mother's Maiden Name
The best security is to keep this information as confidential as possible. Do not provide any of this information via phone or email, unless you made the original introduction. Most financial institutions, including OE Federal, will not reach out to you to obtain sensitive information via phone or email, because we already have it.
 

It is also important to report your lost or stolen OE Federal cards as soon as possible using one of these numbers:

  • Member Service: 800.877.4444
  • Lost/Stolen Visa: 800.682.6075

What it looks like…

Identity Theft occurs when someone uses your personal information to access your bank accounts, open new checking accounts, or apply for credit cards or loans. One common method of ID theft is known as Phishing. Phishing is when someone acts as if they are representing an organization and tries to trick you into providing personal information. Phishing can occur through email, telephone, or website impersonation. 

Here are some tips to help you protect yourself from possible Phishing:

  • Treat any request for confidential information as suspicious
  • Report all possible cyber crimes to www.ic3.gov
  • Bookmark all sensitive websites (avoid using search engines)
  • Check financial statements monthly for accuracy

What to do...

If you become a victim of Identity Theft there are important actions you need to make immediately to prevent further damage:

1. Contact the three major credit bureaus and request a fraud alert be placed on your file

2. Order copies of your credit report to find out if any fraudulent accounts have been opened in your name
 
3. Contact OE Federal and your other financial institutions by phone and writing to report the crime
 
4. Request OE Federal and your other financial institutions to flag your accounts and request notification for any unusual activity
 
5. File your concern online with the Federal Trade Commission
 
For more information, please visit the following links:
 

Current Fraud Alerts

Mortgage Lending, Phishing Calls - July 2015

Be alert when receiving phone calls from solicitors identifying themselves from a mortgage lending company. These solicitors use public information to contact you and often times, this is an attempt to coerce you into refinancing your current loan with a new company.

The caller might say: “I’m with XYZ lender and we’ve identified a problem with your mortgage loan documents. We’ll need to correct these documents and have you sign as soon as possible.”

If you receive a similar call, here are a few tips to keep yourself protected:

  • Never confirm any information to callers reaching out to you unsolicited
  • Never provide personal information over the phone without independently confirming the identity of the caller
  • Always attempt to get the name and return phone number of the person calling you
  • Always call your financial institution directly, using the phone number on your statement to confirm the identity of the caller
Remember, OE Federal will never have a 3rd party contact you by letter or by phone to discuss your membership. If you receive a similar call or have questions, please contact our Real Estate Department at 800.877.4444.

 

Home Depot Card Compromise Information – September 2014

Home Depot announced they were involved in a payment card data compromise involving those who made purchases in their U.S. and Canada stores between April through September 2014. We have limited information at this time; however, the compromise may include OE Federal Visa debit and credit cards.

If you made a purchase at Home Depot in April through September of this year, we encourage you to closely monitor your Visa and/or checking account over the next few months and notify us immediately, if you find any unauthorized activity. To report unauthorized activity on your account, notify us by calling 800.877.4444.

For more details, click here to read our full article on the Home Depot Card Compromise. 

 

View Archive of Fraud Alerts/Articles 

News

BALANCE

FREE and confidential financial counseling and education.

Learn More

Fraud Alerts

Always monitor your accounts.

See current Fraud Alerts