Visa Debit Chip Card
New Chip Technology
OE Federal is continuing to improve fraud security by extending embedded chip technology to our Visa Debit Cards. This gives you greater fraud protection when you use your card at a chip-activated terminal. This upgrade is at no-cost to you and there is nothing you have to do, we will automatically re-issue your card. Your new card will not only be more secure - it's also easy to use. Here's what you can look forward to as a cardholder.
What you should expect
Our deployment of new chip technology Visa Debit Cards will extend over a few months, beginning October 2016. You will be notified 2-3 weeks prior to you receiving your new Debit Card so you know when to expect it. When your card arrives, you'll want to activate it immediately as your old Debit Card will be deactivated shortly after you receive your new one. Your new card will be easy to use—simply swipe your card like you do today! However, if a chip-activated terminal is available, insert your card instead and follow the prompts.
Enhanced Fraud Protection
When you use your card at a chip-activated terminal, the embedded chip generates a one-time use code. This code is virtually impossible to counterfeit and helps reduce in-store fraud.
More merchants are accepting chip transactions every day. Whether you check out using chip technology or swipe your card, you can pay with confidence wherever Visa Debit Cards are accepted.
Over 60,000 ATMs
You'll continue to have access to over 60,000 surcharge-free ATMs nationwide with our CO-OP and Allpoint ATM networks. To find your nearest ATM, click here.
Easy to Use
Simply swipe your card like you do today. However, if a chip-activated terminal is available, insert your card instead and follow the prompts. See below.
No matter how you pay, you're protected against unauthorized use with Visa's Zero Liability Policy*
- Keep in mind you can continue to use your chip card online and over the phone the same way you do today. Plus get cash, check your balance and more at millions of ATMs worldwide.
Have questions regarding our EMV Chip-Enabled Visa Debit Cards? Contact us at 800.877.4444.
When will I get my new Debit Card?
The deployment of new Debit Cards is estimated to take a few months, beginning October 2016. You will be notified 2-3 weeks prior to your card being issued so you know when to expect it. There is nothing you have to do. Your new Debit Card will be automatically issued to you.
How do I activate my card?
To activate your new debit card, simply dial 800.992.3808. Follow the prompts and make sure to designate your PIN. Once you've activated your card, remember to update billers that may charge your card regularly of your new debit card number and destroy your old card right away for security purposes.
What is a chip card?
OE Federal Visa Debit Cards now feature built-in chip technology. You'll enjoy global acceptance plus an enhanced level of security.
How does chip technology protect my information?
Whenever you use your card at a chip-activated terminal, the embedded chip generates a one-time use code. This code is virtually impossible to counterfeit and helps reduce in-store fraud.
Where can I use a chip card?
You can use your card at millions of places that accept Visa Debit Cards, at home and around the world.
Can I still swipe my card to pay?
Yes. If a merchant is not yet chip-activated, you can continue to swipe your card and enter your PIN. Or select CREDIT and sign for your purchase, if necessary.
Does my chip card work at the ATM?
Yes. You can still use your card to get cash, check your balance and more. Be sure to insert the chip end of your card into the ATM with the chip facing up. Your card will remain in the ATM until your transaction is complete.
Will I have to pay any fees to use a chip card?
No. There are no additional fees to use a chip card.
*Visa's Zero Liability Policy covers U.S.-issued cards and does not apply to certain commercial card transactions or any transactions not processed by Visa. You must notify your financial institution immediately of any unauthorized use. For specific restrictions, limitations and other details, please consult OE Federal Credit Union.